Privacy Policy

 

The purpose of this privacy policy is to explain why we collect your data and how we are committed to protecting it.

 

Catherine Dix Ceramics is committed to protecting your personal data and privacy.

As such, and in accordance with the General Data Protection Regulation (hereinafter referred to as “GDPR”), we hereby inform you of the conditions under which your personal data will be processed by us.

 

What personal data do we process?

Purposes:

We may collect and store your personal data, in particular for the following purposes:

 

Processing and responding to your messages, managing your subscriptions to our newsletters, establishing and following up on the commercial relationship that may arise from your messages, detecting attacks and taking legal action against fraud, remembering your choices regarding the use of cookies, processing and responding to your requests to exercise your rights, and complying with current or upcoming regulatory requirements.

 

Data categories:

Contact details (e.g., last name, first name, phone number, email address); Technical and location information generated in connection with the use of our services.

 

Legal basis for processing:

The processing of personal data is based on:

• Either on the consent of the data subject (Article 6.1.a of the GDPR) for all processing that requires prior consent. In online forms, mandatory fields are marked with an asterisk. If you do not answer the mandatory questions, we will not be able to provide you with the requested services.

• Either for the performance of a contract or the implementation of pre-contractual measures,

• Or for the pursuit of a legitimate interest (Article 6.1.e of the GDPR).

• Or for compliance with a legal or regulatory obligation;

 

Your data is retained for the period necessary to fulfill the purposes mentioned above.

 

The retention period for Customers' personal data depends on the purpose for which it is used. In this context, Customers' personal data is retained for the time necessary to fulfill their request. If no action is taken, personal data is deleted within the time limits recommended by the French Data Protection Authority (CNIL), after a period of three years from the date of collection, subject to: – legal possibilities and obligations regarding archiving,

 

– obligations to retain certain data for evidentiary purposes and/or to anonymize such data.

 

The Customer's personal data collected and processed for the purposes of executing offers is retained for the period necessary to manage the contractual relationship.

 

By way of exception, personal data required to establish proof of a right or contract is archived in accordance with legal provisions (5 or 10 years after the end of the commercial relationship, as applicable).

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Who receives your data?

Your personal data is intended for Catherine Dix Ceramics.

 

Our internal departments: Your data is processed by staff in our various departments, such as the sales department or the IT security department. Trusted companies or individuals: They process your data on our behalf for the purposes set out above, in accordance with our instructions as described in our Privacy Policy and any other appropriate use in terms of confidentiality and security. Technical subcontractors: Your personal data may be transferred to our technical subcontractors (within the meaning of Article 4.8 of the GDPR) in a strictly controlled manner. In the event of a transfer, we ensure that subcontractors comply with the GDPR and take technical and organizational measures to guarantee data protection (Article 28 of the GDPR).

 

 

We may sometimes need to allow our partners to process, on our behalf, the personal information we hold about you for the purposes set out in this policy or for any other reason required by law.

 

The personal data collected from Customers is hosted in France.

 

In the event that we use a service provider located outside the European Union, we undertake to verify that appropriate measures have been put in place to ensure that personal data is adequately protected.

 

How does Catherine Dix Ceramics keep your data safe?

We implement all organizational and technical measures necessary to ensure an appropriate level of security for your personal data, and in particular to prevent any loss of confidentiality, integrity, or accessibility.

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We frequently back up data and implement technical and organizational measures to ensure that customers' personal data is stored securely for as long as necessary to fulfill the purposes for which it was collected.

 

What are your rights regarding your personal data?

In accordance with Applicable Regulations, you have the following rights:

A right to rectification: you have the right to obtain the rectification of inaccurate data concerning you. You also have the right to complete incomplete data concerning you by providing a supplementary statement. If you exercise this right, we undertake to communicate any rectification to all recipients of your data.

A right to erasure: in certain cases, you have the right to obtain the erasure of your data. However, this is not an absolute right and we may retain this data for legal or legitimate reasons.

Right to restriction of processing: in certain cases, you have the right to obtain restriction of processing of your data.

Right to data portability: you have the right to receive the data you have provided to us, in a structured, commonly used, and machine-readable format, for your personal use or to transmit it to a third party of your choice. This right only applies when the processing of your data is based on your consent, on a contract, or when such processing is carried out by automated means.

Right to object to processing: you have the right to object at any time to the processing of your data for processing based on our legitimate interest, a mission of public interest, and for commercial prospecting purposes. This is not an absolute right, and we may refuse your request to object for legal or legitimate reasons.on,

The right to withdraw your consent at any time: you may withdraw your consent to the processing of your data when the processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

The right to lodge a complaint with a supervisory authority: you have the right to contact your data protection authority to complain about our personal data protection practices.

 

In accordance with the GDPR, the conditions for exercising these rights may vary depending on the legal basis for processing mentioned in the first paragraph.

We will respond to any exercise of rights as soon as possible and in any event within 30 days of receiving the request.

 

We reserve the right to:

• To request proof of the applicant's identity in the event of reasonable doubt about the latter, in order to comply with its obligation of confidentiality;

• To extend the response time by two months, informing the applicant of this extension and the reasons for the delay within one month of receiving the request;

• Refuse to respond to an exercise of rights if it is considered abusive (in view of its number, repetitive or systematic nature).

 

Who should I contact for all GDPR-related requests?

To exercise your rights, you can contact us: see Legal Notice

 

If, despite our efforts and commitments, you feel that your rights regarding your personal data have not been respected, you can file a complaint with the French Data Protection Authority (Commission Nationale Informatique et Libertés): CNIL 3 Place de Fontenoy TSA 80715 75334 Paris Cedex 07

 

Reservation regarding changes to the Data Protection Policy

This Privacy Policy may be subject to change. It has been developed based on a free template that can be downloaded from https://donnees.net. As we are constantly developing our services, we reserve the right to modify this Privacy Policy in accordance with the legal provisions in force. Any changes will be published in this document in a timely manner. We advise you to check this page regularly to be aware of any changes or updates to our privacy policy.